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Every feature, on every channel

Campaigns, a shared inbox, chatbots, drip sequences and reports for WhatsApp, email, SMS and Arattai, with the security a business account needs.

Reach

Campaigns on four channels

WhatsApp templates, email newsletters, DLT SMS and Arattai templates, each with live delivery stats.

Smart fallback

If a message fails or is not delivered in time, the same contact is reached on the next channel you choose.

Contacts and segments

Import CSVs, add tags, custom fields and lists, and keep separate opt-ins per channel.

Scheduling and throttling

Send now or later, at the speed your provider allows, with automatic retry on rate limits.

Automate

Visual flow builder

Drag and drop chatbots with buttons, questions, conditions, delays, AI replies, webhooks and Google Sheets.

Drip sequences

Day 0 WhatsApp, day 2 email, day 5 SMS. Each step can depend on whether they opened, clicked or replied.

Triggers from every channel

New contact, tag added, list joined, form submitted, email click, SMS delivered or a reply can start an automation.

AI assistant

Auto replies from your business information, AI-written flows, translations and template drafts.

Talk

One team inbox

WhatsApp, Arattai and website chat in one list, with assignment, notes, labels and quick replies.

WhatsApp Forms

Collect leads and bookings inside WhatsApp and save the answers to contacts.

AI calling

An AI voice agent answers WhatsApp calls, logs transcripts and qualifies leads.

Website chat widget

A chat bubble for your site that lands in the same inbox.

Run

Verified, secure accounts

Email and phone verification, mandatory two-factor and one account per email across Google, Microsoft, GitHub and other sign-ins.

REST API and webhooks

Send messages, manage contacts and receive signed events in your own systems.

Plans and billing

Run it as your own SaaS with plans, limits, Razorpay and Stripe, or install a licensed copy.

Reports

Delivered, read, opened, clicked and replied across campaigns, sequences and channels.

Channel by channel

WhatsApp

Details
Bulk template campaigns

Pick an approved template, choose lists or tags and send. Delivered, read and replied counts update live from Meta's receipts.

Connect in minutes

One-click Meta Embedded Signup, a manual Cloud API token, or a QR code for low-volume numbers.

Template builder

Create headers with media, variables and buttons, preview them and submit for approval without leaving the app.

Chatbots and forms

Keyword flows, buttons, list menus, questions that save answers, and WhatsApp Forms that fill contact fields.

Shared team inbox

Assign chats, add notes, use quick replies, and see the 24 hour customer service window before you type.

Smart fallback

Numbers that are not on WhatsApp, or messages that fail, can go out by Arattai, SMS or email automatically.

Email

Details
Any SMTP provider

Presets for SES, SendGrid, Mailgun, Brevo, Zoho, Gmail and more. Use several senders with their own daily limits.

Domain authentication

Guided SPF, DKIM and DMARC setup with live checks, and DKIM signing on every message.

One-click unsubscribe

List-Unsubscribe headers that meet Gmail and Yahoo sender rules, plus a suppression list that is always respected.

Tracking you can trust

Clicks and conversions per campaign, open tracking where it is available, and custom tracking domains.

Bounce handling

Reads bounce mailboxes over IMAP and provider webhooks, and suppresses hard bounces and complaints.

Email in journeys

An email click or open can start a WhatsApp follow up, stop a sequence or tag the contact.

Bring your own gateway

Credentials are encrypted. Custom HTTP gateways are supported with a template for the request.

Built for India's DLT

Store sender IDs, DLT template IDs and entity IDs, and send variables in the order your template expects.

Segment counter

See characters, GSM-7 or Unicode, and the number of SMS each message will cost before you send.

Delivery reports

Signed delivery callbacks update every recipient. Delivered and failed events can trigger automations.

Opt-out handling

Per-contact SMS opt-in and a suppression list keep you from texting people who said stop.

The last-mile fallback

SMS works on every phone, so it is the natural final channel for WhatsApp and Arattai fallback.

Arattai

Details
Official Business Platform

Connects over OAuth to the Arattai Business API. Tokens are stored encrypted and refreshed automatically.

Template campaigns

Promotional, transactional and authentication templates with variables mapped from your contact fields.

Replies in your inbox

Arattai conversations sit next to WhatsApp chats. Chatbot flows answer them too, with numbered options.

Daily limits handled

New accounts can reach a set number of people a day. Campaigns pause at the limit and continue the next day.

Signed webhooks

Delivery and reply events are verified with the signature Arattai sends.

Part of every journey

Use Arattai as a step in a sequence or as a fallback when WhatsApp cannot reach someone.

Start reaching people on all four channels this week.

Connect one channel to begin. Add the others when you are ready.