See what reached people, and what they did next
Every campaign and automation reports what was sent, delivered, read, clicked, replied to or failed, using the receipts each channel returns. Compare channels side by side on the dashboard.
What can I measure in SG Reach?
WhatsApp and Arattai delivery and read receipts, email clicks per link and estimated opens, SMS delivery reports and cost per segment, replies, failures with their reasons, and every message sent by your sequences and flows.
Why are email opens marked as estimates?
Privacy features such as Apple Mail Privacy Protection load images automatically, which records an open whether or not the person read the email. Clicks and replies are more reliable signals, so SG Reach reports them separately.
What you can do
Live campaign stats
Counts update as receipts arrive from Meta, your SMS gateway, your email provider and Arattai.
Per-recipient detail
See the status of each message and the error returned for any that failed.
Channel overview
The dashboard compares sent, delivered, engaged and failed messages across all four channels.
Automation activity
A log of every message sent by sequences and flows, with the channel and result.
Click tracking
Signed tracking links record clicks per link and per contact.
Call reports
Transcripts, summaries and lead scores for AI calls.
More questions about campaign analytics
Can I send results to another tool?
Yes. Signed webhooks send message status, email events and campaign completion to your own systems, and the REST API returns campaign and message status.
Start with one channel. Add the rest when you are ready.
Every new workspace starts with a free trial of all four channels, chatbots and sequences. No card needed.