Answer WhatsApp calls with an AI voice agent
When a customer taps the call button in your WhatsApp chat, an AI agent can answer in their language, follow your script, collect the details you need and save a transcript and summary to the contact.
What is WhatsApp AI calling?
It is a voice agent connected to your WhatsApp Business number. Customers call you from the WhatsApp chat as they would call a person. The agent greets them, answers using your business information and your script, and collects details such as name, requirement and budget.
What happens after a call?
The full transcript, a summary and a lead score are saved in the call log and on the contact. The details you asked for are written to the contact's custom fields, and a call.completed webhook can send the lead to your CRM.
Which languages can the agent speak?
English, Hindi, Hinglish, Bengali, Marathi, Tamil, Telugu, Gujarati, Kannada, Malayalam, Punjabi, Arabic, Spanish and French.
What you can do
Your script
Write the greeting and instructions in plain words. Business information from the AI assistant settings is added automatically.
Choice of voices
Pick from ten voices and set a maximum call length.
Lead qualification
List the details to collect and the agent marks each caller as qualified or not.
Human fallback
Give a number the agent can share when a caller asks for a person.
Call logs
Search past calls, read transcripts and open the contact in one click.
Webhooks
Send every completed call to your own systems.
More questions about whatsapp ai calling
What do I need to use it?
A WhatsApp number connected through the official Cloud API and a plan that includes AI calling. QR linked numbers cannot receive AI calls.
What does a call cost?
Voice minutes are billed by the AI provider. Check your provider's current voice pricing before you go live.
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