Keep students and parents informed on time
Answer admission enquiries with a chatbot, send fee and class reminders, and share results and newsletters, with a fallback for parents who are not on WhatsApp.
How can schools and coaching institutes use SG Reach?
Use a chatbot to answer admission questions and collect enquiry details, SMS or WhatsApp for fee, exam and class reminders, and email for newsletters and results. Smart fallback reaches parents on SMS when WhatsApp or Arattai cannot.
What usually gets in the way
- Hundreds of admission enquiries in a short season.
- Reminders that must reach every parent, not just most.
- Many staff answering from one number.
A setup that works
Chatbot builder
An admission chatbot with list menus for courses and a WhatsApp Form for details.
Contact management
Lists by class or batch, with separate opt-ins per channel.
Shared inbox
A shared inbox so the office team can reply from one number.
A sample journey
Build it once with flows and sequences. Each customer moves through it on their own schedule.
How automation works- Enquiry arrives
Chatbot shares course details and collects the student's name and class
- Same day
Counsellor is assigned the chat in the inbox
- Before the deadline
Reminder on WhatsApp with SMS fallback
Other industries
Start with one channel. Add the rest when you are ready.
Every new workspace starts with a free trial of all four channels, chatbots and sequences. No card needed.